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First-of-Kind Service Combines Technology and Consulting to Help Executives Manage Global Reputations and Brands

Biz360 Launches Next Generation Application and Professional Services to Analyze Impact of Companies, Products and Key Issues in the Media

SAN MATEO, Calif. — June 21, 2004 — Biz360® Inc., the industry leader in global reputation and brand analysis, today announced the availability of the next generation of its award-winning market intelligence application, Market360®, as well as consulting services to help corporate communications and marketing executives use active market intelligence to protect and enhance reputations, strengthen brands, leverage market trends and manage crises.

Market360's technology platform and user interface now integrate more seamlessly with the corporate communications workflow, making it easier for users to deliver valuable analytics to senior management, and include best practices on how to use the analysis to make faster, better business decisions. Market360 also includes new market-leading metrics and reports, such as MediaSignal™ and Outreach Opportunities, which help executives determine the impact of their company in the media and take action to improve their market position. Executives can export this data for comparisons with other corporate data, such as sales figures, market share and stock price, to demonstrate the impact of communications on the company.

"Public trust in NetSuite, as a company and a brand, is a vital corporate asset that drives sales and revenue," said Zach Nelson, chief executive officer of NetSuite. "Biz360's active market intelligence helps us protect and enhance this corporate asset. We look forward to further enhancing NetSuite's positive reputation and strong brands with the next generation of Market360 application services."

Professional Services

The industry's focus on communications measurement in 2003 led to the rapid adoption of advanced measurement practices. In today's competitive communications environment, companies cannot compete effectively without measurement and active market intelligence. Firms that stay ahead of the curve combine Biz360's active market intelligence, as the industry standard for measuring communications performance, and insight from Biz360's network of leading-edge PR agencies and media consultants, including CARMA International and StrategyOne.

Today, Biz360 announces its new professional services group, called Media Analytic Services, that will work with Biz360 partners to provide corporate communications and marketing teams with research and advisory services for setting program goals, establishing benchmarks and leveraging market intelligence from Market360 to support business objectives. Components of the service include research and advisory consulting, periodic on-site reporting of research and results and customized reports, such as Market360 Qualitative Reports powered by CARMA International.

"Biz360 is dedicated to creating the world-class application services that communications and marketing teams need to manage global reputation and brands," said Bud Michael, president and chief executive officer. "Our customers have asked for more than technology, they want an application with professional services designed specifically with their needs and workflows in mind. The next generation of Market360 has customer-driven enhancements and flexible services to help them deliver focused, high-impact results."

For more information, please contact us at (866) 424-9360 or visit our Web site at www.biz360.com/products.html.

About Biz360, Inc.

Biz360 delivers media and market intelligence solutions to Global 2000 business decision makers, providing them with a 360-degree view of their marketplace. The company gathers and analyzes the vast amount of traditional and social media about an organization, its brands, its competitors and its products to deliver real-time insights that help our clients shape market perception, respond to competitive threats, evaluate trends and issues and improve the return on their marketing investments.

Our clients include industry-leading, global companies, such as AAA, Aetna, AstraZeneca and Sun Microsystems. Biz360 can be reached at 866.424.9360 or www.biz360.com.

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