Biz360 Makes It Easier To Get Started Monitoring Social Media

New release of Biz360 Community Insights enables immediate access to social media monitoring service

REDWOOD CITY, Calif. — December 04, 2009 — Biz360® Inc., the leading provider of social media monitoring and market intelligence solutions, released a new version of Biz360 Community Insights targeted at getting individual users immediate access to the online service in order to quickly start monitoring social media activity. The new release has many exciting features, which will be detailed over the next few weeks in Biz360’s blog, MarketIQ.

Based on market demand, Biz360 opened an online store to help new customers quickly and easily get started with Community Insights. “We have received feedback since releasing Community Insight that users wanted a self-service option to get started immediately. While the product is engineered to be easy to use, upon sign-up we also provide user guides, instructional videos and other helpful materials. For clients who want a more personal touch, we compliment these with an outreach program that ensures that clients get value quickly,” said Patrick Keegan, vice president of services.

The new process now makes it very easy to get started. Users complete the form, which enables them to select the plan that best suits their business once the free trial period is successful. They receive a welcome email within minutes and can login and start creating topics immediately to monitor what is most important to their business.

Community Insights monitors social media and delivers the insights that can help users make faster and better decisions to improve their business in significant ways:

• Eliminate time and effort to gather and process vital information
• Surface emerging and hot issues that require immediate response
• Identify opinion leaders and social influencers for marketing outreach
• Use real and timely consumer feedback to develop better products and services
• Participate in the conversation with recommendations for outreach tactics

By targeting individual users, Biz360 has created an affordable pricing plan to help small- and medium-sized businesses (SMB) use the power of enterprise-class software at a very reasonable and affordable price. After the free trial, users can start for as little as $399 per month, per user. “Now, the smaller businesses can use the powerful software and services used by the largest companies in the world. And only Biz360 can scale up from the self-service individual to the full-service enterprise, with worldwide roll-outs using 16 languages for Fortune 50 companies,” said Puneet Arora, chief sales officer.

About Biz360 Community Insights

The leader in social media engagement, Biz360 provides the most comprehensive social media monitoring solution, from easy-to-use self-service to full-service capabilities, a global reach far beyond others, and the combination of traditional media analysis with today's fast-moving social media landscape. Using advanced data analytics, we aggregate and analyze vast amounts of news and social media data to yield ongoing, relevant metrics, which enable our clients to understand and engage their target audiences more effectively, respond to competitive threats, evaluate trends and improve the return on their marketing investments. Biz360's clients include AAA, Aetna, AstraZeneca and CA. Biz360 can be reached at 866.424.9360, www.biz360.com or http://twitter.com/biz360.

Contact

Tamairah Boleyn, Biz360
(503) 292-5807
Tam.boleyn@biz360.com