About Us > Company Overview

About Biz360

Biz360, Inc. is an information-services company focused on transforming information to help businesses make better decisions. We use technology to aggregate, measure and analyze news media and consumer opinion information from a vast amount of traditional and social media sources (i.e. print, broadcast, websites, blogs and message boards) to yield invaluable insights which enable marketing and media executives to better understand, reach and motivate their target audiences.

Biz360 is distinguished by its broad, global network of content sources, superior leading-edge analytical expertise and outstanding service & support — which enables us to deliver to our clients the most accurate, relevant and insightful information/metrics in the most flexible, consumable formats.

Biz360 helps companies:

  • Influence their target audiences
  • Develop better products, make product improvements, launch new products
  • React faster to marketplace changes
  • Better understand their customer needs
  • Protect their brands, better position/reposition brand offerings
  • Respond to competitive threats
  • Develop more effective advertising communications
  • Increase revenue, reduce costs
  • Invest marketing research dollars more effectively
  • Improve customer retention and loyalty

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The Market360 Platform

Market360 is Biz360's proprietary automated technical and service/support platform. It continuously aggregates, measures and analyzes information across a global network of content sources. Market360 works at four levels:

  • Aggregates content from multiple sources including print, broadcast, online news, social media (blogs, message boards, etc.) and online product/expert reviews
  • Filters information and delivers ongoing reports featuring key metrics and insights relevant to important business issues
  • Global content including non-English capabilities — 15 languages in addition to English
  • Generates real-time analytics that enable drill-down trend analysis
  • Provides services at every stage delivered by Biz360 expert analyst and support team

Biz360 Solutions

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Technology

Biz360 analytic infrastructure was designed by professionals with extensive experience designing business intelligence solutions. Our analysis and reporting functions enable us to deliver a unique solution for understanding and quickly responding to the market and media intelligence that directly impacts client businesses.

Technology Features:

  • Natural language processing
  • Auto-discovery and extraction
  • Impact metrics (reach, prominence, Media Signal)
  • Fully customizable business metrics and analysis
  • Delivery by Web, email, customized reporting or standard export formats
  • Top Stories roll-up by impact
  • Messages and issues measurement
  • Spokespeople tracking

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Services & Support

To support our clients in maximizing the return on their new investment, we offer a range of services that enable users to rapidly access the information they need. Our service professionals bring the experience clients need to leverage market intelligence for competitive advantage

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Content Network

Biz360 delivers the largest network of global content partners across print, broadcast online news, social media and online consumer review sources. With millions of sources of global content, we can ensure our clients get the most complete, timely and relevant view of your company.

Print

  • Premium online database services provide full-text access to important print publications (LexisNexis, DialogNewsEdge, Wisers, AsiaPulse, FP Infomart.ca, ISI Emerging Markets, Wall Street Journal)
  • Custom clipping services provide access to print publications not commercially available in electronic form (Burelles, Cirrus, MediaBanc, PressIndex, Report Information)

Broadcast

  • Our broadcast content partners go the extra mile to deliver more coverage from more markets and offer cleaner data with optional ad removal (VMS, Multivision)

Online

  • Market360 and its online content partners provide real-time coverage of up to 10,000 unique news, market research, trade and government Web sites around the world (Market360 Web Collection)

Consumer-Generated Media

  • Biz360 partners with specialty content search engines and daily monitors over 33 million blogs and separates legitimate postings from splogs—the blog equivalent of spam.

Product & Expert Reviews

  • Biz360 regularly monitors over 10,000 websites that host product reviews ranging from shopping sites such as Amazon and BestBuy to review sites such as ePinions and CNet

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Proprietary Metrics

MediaSignal™
A quality weighted indicator of market impact. Media Signal combines reach and prominence in a quality-weighted metric that delivers a more accurate measure of general awareness

Point-of-View Sentiment® (POVS)
Customized measurement of positive, negative or neutral sentiment of the topics being analyzed. The industry's only patented technology to measure tone

Tone
The aggregated values of the sentiment scores weighted by the MediaSignal for all the content in an analysis set (e.g. an article in print new media). Biz360 assigns every analysis set in an account a sentiment rating of negative, neutral or positive for each competitor. These ratings are aggregated for a set of articles into the tone measurement. Tone is displayed as Very Positive, Positive, Neutral, Negative, Very Negative and Divided.

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Dashboards & Reporting

Biz360 continuously updates its analytics to ensure information is always in synch with the market. Biz360 dashboard and reporting enable client companies to:

  • Create custom dashboards for the most relevant market view
  • Drill down in any report for more information
  • Produce up-to-date charts and graphs on-demand
  • Measure tone across all the content in your account
  • Use topic, message and issue analysis to drive more strategic communications
  • Be up and running from day one with standard dashboard, publication list and topics packages

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For more information, please contact:
Tony Priore
Chief Marketing Officer
2855 Campus Drive, Suite 100
San Mateo, CA 94403
650-645-2476 (San Mateo office)
847-291-9169 (Chicago office)
312-952-5700 (Mobile)
tpriore@biz360.com